Job Summary

Workout Anytime is hiring customer service/team members! We are looking for friendly, hard working individuals to represent the Workout Anytime brand! Customer service/ team member generate memberships, perform excellent customer service, and help with the maintenance and cleanliness of the club. A perfect applicant will be outgoing, self motivated, reliable and have a passion for fitness!

Responsibilities and Duties

Sell/upsell gym memberships to increase club growth
Call members and prospective members on a daily basis to increase sales
Give tours of the club and explain the benefits of joining Workout Anytime
Perform all basic transactions including enrolling new members, updating member billing info, etc.
Keep the gym clean for all members
Build relationships with members by providing excellent customer service
Consistently look for opportunities to gain new members
Build a network of contacts through prospecting and referrals

Job Requirements

Must be available to work all shifts (morning, mid-day, evening and weekends)
Must be able to lift at least 45lbs
Continuous standing and walking required throughout the shift
Must be able to bend over and reach overhead to clean equipment, bathrooms and the facility
Must teach basic exercise classes and equipment orientation classes- training provided
Must be able to effectively execute tasks on a daily basis with little to no supervision as directed
Must possess a willingness to learn and take direction from team leaders

Qualifications and Skills

High School Diploma or GED
Customer Service/Sales experience is preferred
Working knowledge of fitness or gym facility preferred
Demonstrated ability of serving in a public setting

Job Type:

Part-time

Salary: $10/hour

Experience:

Quality Customer Care: 1 year (Preferred)
Professional phone etiquette

Education:

High school or equivalent (Required)

Shifts:

Morning (Required)
Mid-Day (Required)
Evening (Required)
Weekends (Required)

Work Location:

Onsite Only

Benefits:

No Medical
No Dental
No Vision

Communication method(s) used:

Phone
In person
Email

This Company Describes Its Culture as:

People-oriented -- supportive and fairness-focused
Team-oriented -- cooperative and collaborative
Goals oriented - nurturing the right mindset to achieve overall health goals

Our Mission:

To be the leader in our industry in results-based programming and truly saving and changing lives! To provide the most convenient, first class fitness experience, open every hour of every day, with the best equipment, superior service and cleanliness, in a neighborhood atmosphere where everyone knows your name in a community that cares!

Our Vision:

Become the most admired company in the fitness industry, and our Values are based on three principles: “Think Big, Keep it Simple, and Do it with Integrity.”

It is with this foundation that we are committed to enhancing the quality of life through fitness and health and we are committed to making an impact!

Compensation: $10.00 per hour

ABOUT WORKOUT ANYTIME:

Workout Anytime 24/7 has earned a well-deserved spot on Entrepreneur's prestigious list of top 500 Franchises for 2024!

Atlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 180+ units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees.

Mission

To provide a friendly, convenient, life-changing journey with passion.

Vision

To reshape the fitness community where everybody aspires to be the best they can be.

Values

Attitude - We drive a positive culture of confidence and enthusiasm by doing the right thing for all our members, partners, and staff.
Care - We provide our members, partners, and staff with an environment that is welcoming and respectful of each individual.
Excellence - We are committed to the success of our members and partners through the expertise and dedication of our team.

Strategic Drivers

Think Big
Keep It Simple
Do It With Integrity

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The Customer Service/Team Member position involves both sales and service. Which of these is your strong suit and why? *

In your own words, articulate what makes you a good fit for this position. Please refrain from responses like "I like people" or "I'm good with customers" or "see resume"*

Are you looking for 'schedule specific' employment (i.e. evenings, or weekends)?*

Do you posses a high school diploma or GED?*

Are you currently a member of a gym or familiar with a gym setting?*

Can you lift 40 pounds?*

Are you proficient in MS Word?*

Did you attach a current resume?*

Did you complete both the pre-screen phone interview and skills assessment? The omission of these assessments will disqualify your application.*

For the position you are applying - what is the advertised number of hours and rate of pay?*

Have you read and fully understand the job position as it is described in the outline? Did you remember to answer every pre-screen question? Omissions could prevent you from advancing to the next step.

I was referred to this position by a current employee

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WHY SHOULD YOU JOIN THE WOA TEAM?

Paid Training and ongoing Education programs both onsite and/or at our regional training centers.

Great opportunity for advancement with a passionate, rapidly growing brand.

The opportunity to be a part of something bigger than yourself.